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    Industries

    Same platform. Different businesses.

    Studio M provides one connected business stack, configured around the way different organizations attract, communicate with, serve, and retain the people they depend on.

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    A homeowner and renovation professional reviewing materials and plans
    A small team discussing a project around a studio table
    People visiting local businesses and a neighborhood street market

    Explore your industry.

    People visiting local businesses and a neighborhood street market

    Place-Based OrganizationsA communication and marketing command center for organizations that manage place.

    Bring visitor communication, district marketing, stakeholder engagement, and organizational workflows into one connected system. Built for downtown organizations, business improvement districts, destination organizations, municipal visitor organizations, Main Street organizations, and economic development and district organizations.

    Explore capabilities
    • AI visitor concierge
    • Visitor information
    • Email and SMS campaigns
    • Stakeholder communication
    • Forms and intake
    • Event communication
    • Automated follow-up
    • Internal routing
    • Audience development
    • Reporting and visitor insight
    Explore Place-Based Organizations
    A homeowner and renovation professional reviewing materials and plans

    Service BusinessesTurn more inquiries into booked business.

    Every new inquiry creates a series of small jobs. Respond. Follow up. Qualify. Schedule. Remind. Complete the work. Request a review. Stay connected. Studio M turns that customer journey into one connected system.

    Explore capabilities
    • Lead capture
    • Missed-call follow-up
    • Automated response
    • Sales pipelines
    • Scheduling
    • Appointment reminders
    • Email and SMS
    • Review requests
    • Reactivation
    • Customer retention
    Explore Service Businesses
    A volunteer packing food bags at a community pantry

    NonprofitsKeep every relationship moving.

    Nonprofits manage more than contacts. They manage relationships with supporters, participants, volunteers, members, applicants, partners, and communities. Studio M connects the communication and operational work around those relationships.

    Explore capabilities
    • Supporter communication
    • Program intake
    • Forms and applications
    • Event communication
    • Volunteer workflows
    • Automated confirmations and reminders
    • Member communication
    • Internal routing
    • Campaigns
    • AI-assisted internal workflows
    Explore Nonprofits
    An audience listening to a live band in an intimate music venue

    Entertainment & Live ExperiencesOwn the audience. Keep the relationship.

    Social platforms help you reach people. Ticketing platforms help you sell tickets. Neither should be the only place your audience lives. Studio M gives entertainment businesses a direct customer layer for capturing audiences, communicating with them, and bringing them back.

    Explore capabilities
    • For venues — turn one night out into a longer customer relationship.
    • For promoters and event producers — make every event build the audience for the next one.
    • For artists and talent — build a direct relationship behind your social following.
    Explore Entertainment & Live Experiences

    The needs are more similar than they look.

    A destination organization may call them visitors, while a nonprofit may call them supporters, members, applicants, or participants. A service business calls them leads and customers; a venue calls them guests; a promoter calls them attendees.

    The language changes, but the underlying work often does not. Every organization needs to understand people, communicate with them, and keep the relationship moving.

    • know who people are
    • understand what they need
    • communicate with them
    • follow up
    • automate repeatable work
    • keep information connected
    • understand what is happening
    • keep the relationship moving

    Studio M provides the underlying stack. The implementation changes with the business.

    One platform. Configured around your world.

    The goal is not to force every organization into the same workflow. The goal is to give each one a better foundation. Studio M connects the systems around your customers, audiences, visitors, supporters, or guests — then adapts to the way your organization actually works.

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    Industries | Studio M